Effective date: November 11, 2026
Digital goods only
Every product is a digital bundle. We do not ship physical books, parcels or game devices. No physical shipping charge or courier tracking number applies. Your company contact address is not a product return warehouse.
What you receive
Each listing includes a 10-page PDF activity e-book, one companion browser mini-game in an HTML file, and a start guide in a ZIP archive. Product pages identify the subject and included activities. The game can be used offline after extraction; it requires a current browser with JavaScript enabled. A PDF reader is needed for the e-book.
When access becomes available
Download access is granted only after payment is confirmed and your order is eligible for delivery. Pending, failed and cancelled orders do not receive files. The current checkout saves pending orders and does not collect payment, so submitting an order alone does not release any content.
Where to find your files
Once an eligible payment has been confirmed, sign in and open My account → Downloads. Your order details will also show the available download links. We do not promise an email has arrived unless delivery is verified; your account is the primary place to check order and download status.
Limits and compatibility
Each purchased bundle permits up to 10 authorised download requests with no scheduled expiry while the service remains available. Keep a backup of your downloaded files for your personal use. One file request may count toward the limit even if a network interruption occurs; contact us if access needs review. The game does not save progress after the page is closed or restarted. We do not guarantee indefinite website hosting or compatibility with every device.
Access problems
If your eligible paid order has no link, a file is damaged, or you reach a limit because of a failed transfer, contact us. Include the order number, device, browser and a description of the problem. We can investigate, restore authorised access, supply a corrected file or consider a refund as appropriate.
Order status
Use Track your order or My account → Orders to check the order status. Digital delivery does not use postal tracking.
Support
Contact ROAMWAY@outlook.com or use our support form. Include your order number where relevant. Never send your password or full payment details.